Customer Reviews

Mr. Terrance is absolutely the best. Prompt, courteous, honest and professional..

Sheryl Hendry

Needed my Rav towed from my house to the shop. Called and he came right when he said he would. Took fantastic care of my car and was very pleasant to chat with. Highly recommend for your towing/roadside needs!

Beverly L.

My car wouldn't run. Had him come out and he moved my car from a parking spot to my garage (tight fit) and it was so smooth for him to back it in there. Saved me so much effort and was a good price for the move.

Leon Borgomainerio

Our RV was stuck next to a very narrow corner and Terrance got us out with ease. He arrived fast and kept us updated throughout the whole process. Would definitely recommend.

Kyle Rich

Called Mr. Hilton after having another tow company try and tow my sons jeep that has a broken ball joint. The other company wanted to pull it up on a flatbed and almost ripped the whole front end off. After calling solutions towing, Mr. Hilton said he could get the job done. It cost a little extra since he used a dolly to support the tire. But it was worth every penny. (it still was very reasonable) It is nice to know that there are people out there who take pride and is knowledgeable of their trade. If I need another tow I will be calling him to come and pick my vehicles up.

R Crook

Great service and rates. My car was in a tight spot but Mr. Hilton made it happen. He responded quickly to initial request for service. Car was picked-up and delivered to auto repair within one hour. DEFINITELY RECOMMEND!!

Marisol Soto

Solutions towing is the only company I use for all my towing. From tractor trailers to my own personal vehicles and everything in-between. Outstanding service, friendliness, pricing, and response time.

Jonathan Lester

Just had our vehicle towed from the base. Not everyone can service out there, but Mr. Hilton got to us quickly and was so wonderful. He had us back home with our vehicle in no time. Thanks for such a wonderful experience. We will definitely call again if we need you!

Jean

Car broke down on the side of the road at Watson in front of the base. Called them up and they were there in an hour. Pick up was extremely fast and easy and the price was extremely good. Extremely nice and will definitely use them again in the future if I need to. Thank you!

Nelson

Terrance showed up within an hr of me calling, got my truck out of the situation it was in and in no time I was on my way, price was extremely fair!!!

Gilbert Muniz

Today we had the pleasure of having our car towed by Mr.Terrence. He was very patient and kind with us. He came and helped us get our car in storage and he was very professional and helpful. Mr. Terrence was very persistent in getting the car in the storage unit, he didn't give up even though it seemed like it wouldn't fit. He left us at ease when it came to parking our car in the storage area. We truly appreciate everything that he did for us and his work ethic, time, and energy. We recommend everyone to use his services, as it was outstanding.

Kandis Burrough

Excellent service, would recommend this company for towing needs.

twanda Watson

I was very happy with their service. I would highly recommend them. Prices were resonable and the technician was proficient and quick.

Sylvia Candiano

I called Terrance and he was very friendly and professional. He listened to the situation one of my family members were facing and was very empathetic. He referred me to a guy named Fred who could assist my family member with her tow to the tire place. I told him that I wanted to work with him since he was so understanding, but he assured me that Fred would be just as great as him because at the time he couldn't get to my family member for a couple of hours. Fred was just as awesome. Not only was he awesome, but I believe God sent Fred through Terrance. Fred towed my sister FOR FREE and then paid for her not one, but two tires. Y'all don't know how much of a blessing this was for my family member and me on this day because I was tryna move money around to make it work. Fred owns Robinson Towing and Roadside Services and I will be using the same review. They worked hand in hand to take care of my family member and definitely are Kings with Wings for sure. Thank you both from my complete heart...

Sarai Juelz

After being shafted by AAA and Robinson Towing and Roadside Services over a two day span, Solutions Towing & Recovery was next on the list. I contacted Terrance Hilton and explained my situation, he told me he was in the area and could definitely assist. He was very prompt, polite and courteous! His attitude was very reassuring that customer service isn't a phenomenon of the past, but still alive today and can be an enjoyable experience!! He was a consummate professional and highly skilled operator! He had my truck ready for towing and paperwork completed in a matter of minutes! My stress level decreased exponentially!! I will definitely use this company again and recommend their services to all my friends, family and acquaintances!

Roderick Renfro

Terrence came and towed my truck when it wouldn't start. He came sooner than he said he could, was extremely nice and professional. Hopefully my truck doesn't break down again, but if it does, I will be calling Solutions!

Bexy Pinckney

Did a Santa Claus, dropped off and we almost missed him. Very prompt. Thank you soooo very much.

Rhonda Stewart

Awesome customer service very prompt and helpful it was a pleasure to meet Mr Terrance an I will refer him to everyone!!!

Gwenkeia Simmons

Towed my vehicle, was very professional, highly recommend for any towing needs

Gonzalo Orozco

Terrance was recommended by a friend to move a 40 foot storage container. He arrived when promised and did a great job. He has good solid equipment and knows how to use it.

Steve Prince

Top notch service! Doesn't hesitate to take care of the customer. Professionalism at it's best! Very trustworthy and prompt!

Joshua Ferguson

Mr Hilton was very professional and he was also very kind. His professionalism made the situation less stressful. I would highly recommend utilizing his services.

Felicia McIntosh

Thanks for coming out to recover my keys outta my vehicle within 30 minutes I really appreciate you. In you had such great attitudes and generosity

Tashica Anderson

Very professional and good people

Jamie Brown

Great service

Jamal Smith

Mr. Hilton was awesome at getting my husband car to the storage location and into the unit, he went above and beyond! Thank you!

Tamika Davis

I called and had an inquiry about service on my Ram 3500. The gentleman provided great assistance. I'm recommending his company for his professionalism. Thank you for taking my call so early in the morning. Ron Omega Backline

Ronald Rodgers

Excellent service fair pricing . We needed vehicle wenched Out of the mud. he came by within 30 minutes and was less than half What the other guys were charging 10 minutes After arriving the vehicle was out. Absolutely recommend and will use again

City Church Warner Robins

I was referred to this company by my mechanic. I must admit I'm glad I did. Mr. Terrance exemplified complete professionalism and courtesy in towing my 2013 Mercedes. As he meticulously prepared to pull the car, due to sitting for months, he ensured nothing would be damaged. I would use them again. I highly recommend this company. Thank you Mr.. Terrance.

Carnette Goodlow

Fast and professional service, good prices

Larice Brown

The best!! Great attitude, great price, safe & professional!! Saved our day!!

Tammy Cheely

Super Fast

Douglas Jackson

Up front about what they can & cant do

Amanda Sullivan

Terrance and his brother went above and beyond to help us when we got a busted fuel line while clearing some land we bought in Bonaire. They were professional and even fixed the fuel line for us. Would highly recommend

Jan Richardson

Mr. Terrance came to my rescue when nothing was working for me. My tire had went completely flat and I need to be towed to my hometown of Macon, GA. I have roadside assistance with my insurance and had been told by them that the tow truck would be to me within an hour. I waited for the tow truck my insurance company had sent for about 3 hours, during this time period I was calling trying to get an ETA but it was consistently getting pushed back. I found Solutions Towing & Recovery on google and called them. Mr. Terrance said that he could be to me in 20 minutes and he was there in exactly 20 minutes ! Mr. Terrance had loaded my car onto the truck and the tow truck from my insurance company had just gotten to my location. Yesterday was really hard for me, I have never been a person that handles things I can not control well. Mr. Terrance turned my day around by helping me and providing what I would consider some of the highest quality of service I have ever received. I will never hesitate to recommend Solutions Towing & Recovery and I wish him the absolute best in every business endeavor he may face. Thank You !

Michaela Woody

Ok first of all this is hands down the best towing service around I kid you not Terrance is the best person I swear he went above and beyond to do everything in his power to help us out in a very messy situation literally lol. But I got a golf cart stuck in our front yard and thought it would be a good idea to pull it out with the truck. Well I got the truck stuck so we called Terrence he was so kind and stayed around to talk with us he called us by name and gave us a discount on two for one if you don't use Terrence then you will be stuck. No pun in tended but seriously please use this company 10 out of 10 would definitely recommend

Austin Simar

Super sweet and respectable. Definitely helped me when I needed it and waited with me until my ride got there. 10/10 would recommend and is much more affordable than others in the area! -Kayla & Ronald with the MINI Coooer

Kayla M.

Very punctual service. Terrance is awesome! He even have me a ride to where I needed my car towed to. Thanks for every thing!

Bobby Hill

This company offer friendly and professional service ! The service was fast and reliable!

Jessica Garbo

Solutions towing is a fitting name! Terrence went above and beyond to help make sure we had what we needed to move some large and heavy objects to a job site. He persisted through obstacles on the job site and truly helped us out when others couldn't seem to.

Cody Adams

Terrence improvised and added additional equipment to help us get our job done. He truly came up with a solution when we needed one.

Adam Burke

Mr. Terrance was the Best!!! Safe Fast and Courteous. Thank you for coming to my Rescue.

Shonda Fobbs

As we say in the South, Terrance is "good people". It was a bad day, blown transmission. A-Mex who paid for tow, gave incorrect info, saying I was in a 2 wheel drive when it was 4 x 4 . Mr Hilton had to unload and use a dolly on front drive. This added time and labor to the tow, but he was patient. Wife and I rode with him the 40 miles, very interesting person, good conversation, time passed quickly. Hope we do need towing services again, but Solutions would be the first I would call. Cheers.

Tom Payne

Terrance is great! Price was more than reasonable, he arrived when he said he would, he dropped off the vehicle without a problem, and he is super patient and friendly! While I hope not to need towing services regularly, if I do need a tow, he is who I will call! Thank you Terrance!

Emmalyne Hawkins

Thank you so much Terrance for all of your help. I will recommend you to all of my friends and associates. I was devastated when I realized my daughter did not have roadside on her vehicle. Your prices are very reasonable and your service was fast and definitely top notch. You are very professional and your equipment is clean. I've dealt with a few towing companies in Warner Robins and you are by far the best. You are officially my towing and recovery guy for life.

Tonya Barnes

Immaculate service Terrance was very respectful and very attentive. My car sits lower than most and Terrance flawlessly got my car on to the roll back with only the tires ever touching the ground. I recommend this towing service to anyone looking for a company that cares about the customer!

Brent Palmer

Fast service and great customer service. Highly recommend using this service.

Shantel Williams

Friendly, timely, informative service that was beyond asked expectations. I will definitely use & recommend this service to all who need it.

Velma Austin

Great towing service can tow it all

Lionel Smith-allen